Contact Us +302106199378

Service & Warranty

Service

We understand how important Thermomix ™ is to your everyday life and how integral part of your kitchen’s smooth operation has been. For this reason, the Cooking Hellas service department provides you with the best possible service to ensure that any technical problem can be solved quickly and efficiently.
If Thermomix ™ presents any technical problem or if you wish to purchase new accessories or spare parts, you can contact Cooking Hellas at 210 6199378 or e-mail service@cookinghellas.gr

  •  Repair of Thermomix ™ can only be carried out by Cooking Hellas IKE customer service centers (58, Kifissias Avenue, Maroussi).

 

Warranty

All Thermomix ™ products and accessories are manufactured to meet the highest standards of Vorwerk. In the unlikely event of a defect, refer to the warranty documents. For your Thermomix ™ warranty period, refer to your purchase contract.

  • Thermomix ™ has 2 years warranty for home use and 1 year for professional use.
  • Only use accessories that have been provided with the purchase of Thermomix ™ or genuine Vorwerk Thermomix ™ accessories. Never use Thermomix ™ in conjunction with accessories or equipment not provided by Vorwerk Thermomix ™.
  • If you do not follow the above recommendations, your warranty will NOT apply.